Privacy Policy

1. Introduction

Ushmaya Wellness Resort (“Ushmaya”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or submit an enquiry for our wellness programmes.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone / WhatsApp number
• Age range
• Health concerns or programme interests
• Any information you voluntarily submit through forms

Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

3. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Schedule wellness consultations
• Recommend suitable programmes
• Provide programme details and updates
• Improve website experience
• Maintain internal records
• Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. Health-Related Information

Any health-related information shared through enquiry forms is used solely for wellness consultation purposes. Ushmaya provides wellness services and does not offer medical diagnosis or emergency medical treatment.

All personal health details are treated with confidentiality.

5. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, misuse, or disclosure.

However, no internet transmission can be guaranteed as 100% secure.

6. Cookies

Our website may use cookies to:

• Improve browsing experience
• Analyse website traffic
• Enhance functionality

You may disable cookies through your browser settings.

7. Third-Party Services

We may use third-party tools (such as hosting providers, analytics services, or form processing platforms) to operate our website. These providers are required to protect your information.

8. Your Rights

You may:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information

To exercise these rights, contact us at: reservations@ushmayaresorts.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

For privacy-related enquiries, contact: